Contact Us
What can we help you with?
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Pre-sales & advice
Got a questions about a product or need some guidance on the best buys?
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Aftersales & returns
If you need assistance with refunds, returning a product, or after-sales care.
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Delivery & collection
For help tracking your order or arranging collection from our warehouse.
Top 4 FAQs
Shipping
What can I do if my item (or part of it) is damaged?
What can I do if my item (or part of it) is damaged?
- Please check your order upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item.
- Please send a photo of the item together by email. We will resolve the issue as soon as possible.
- You do not have to pay for return shipping.
How long will it take to receive my order?
How long will it take to receive my order?
- Your order will be carefully packaged and delivered to your desired location.
- All orders will be processed within 1 to 2 business days after receiving the order confirmation email (excluding weekends and holidays).
- Once your order is shipped, you will receive another notification.
Returns and Refunds
How do I return a product?
How do I return a product?
- Items must be returned within 30 days after receiving your order.
- Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
- See this link for details.
https://uniquewardrobe.com.au/policies/refund-policy
How long will it take to receive my refund?
How long will it take to receive my refund?
- Refunds are processed within 7 days from when we receive the item(s).