Shipping policy

Handling Time

  • Please allow 1–2 business days (excluding weekends and holidays) to process your order after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Costs

Standard Shipping

  • Order value AUD $0–$29: Shipping fee AUD $6.
  • Order value AUD $29+: Free shipping.

Express Shipping

  • Order value AUD $0–$29: Shipping fee AUD $13.
  • Order value AUD $29+: Shipping fee AUD $10.

Shipping Times

When shipped, delivery times are:

  • Standard Shipping: Estimated 2–8 business days.
  • Express Shipping: Estimated 1–4 business days.

Most orders are shipped via Australia Post, Sendle, PFL Logistics, and Couriers Please.

In-store Pickup

An email will be sent when your order is ready for pickup. Orders placed before 5 PM are generally prepared and ready for collection the next day (excluding public holidays). Once you receive the pickup confirmation email, you can collect your order from our warehouse.

Pickup Hours:

Monday to Friday, 10 am – 5 pm (excluding public holidays)

Pickup Location:

19 Berry St, Clyde NSW 2142, Australia